gmane.mail.zimbra.hied.admin

Re: Zimbra Logger Server

Pablo E Garaitonandia — 2013-05-17T12:35:20

Tim, 
I am fairly certain that it is required to have the logger package installed somewhere in your suite. With out it not only will you not get the obvious logging of data on your nodes, but you will also not get the status page of all your servers on the admin console. I am thinking that it could potentially have adverse effect on the admin console and perhaps your suite. Moving the logger node to another host is also relatively painless. I have done it on my production and testing suite. I also wrote the procedure for it that Adam Cody posted on his notes on the zimbra wiki. 

http://wiki.zimbra.com/wiki/Ajcody-Notes-OS-Upgrade-And-ZCS-Options#Moving_Logger_Services_To_New_Server 


I hope that helps. 



Regards, 
Pablo Garaitonandia 
Penn State University 
ITS, Applied Information Technologies 
(814) 865-6385 
pablo-8DAjSxpRXgY< at >public.gmane.org 
----- Original Message -----

From: "Tim Ross" <tross-WTGyabjbekOVc3sceRu5cw< at >public.gmane.org> 
To: "zimbra-hied-admins" <zimbra-hied-admins-z1KUqvL5UUQ< at >public

Zimbra Logger Server

Tim Ross — 2013-05-16T23:26:19

We are in the planning phases of virtualizing all of our Zimbra environments. As we are looking at space requirements and making a few changes to our setup, we started wondering why we were keeping our Zimbra Logger server around. We have had one since we started with Zimbra, but have never used the combined logs that are gathered on it. The logs on the single servers themselves are busy enough on their own, so the combined logs of multiple servers are that much harder to sift through. Zimbra Support has never asked us for the logs from this server when we have been troubleshooting issues. We have other monitoring tools and a central campus logging server for our Audit log info. So, this leads me to my question for you. Do any of you actually use the logger server for any special functions
 ? 

Thanks for your input. 


Tim Ross 
Application Administrator 
Enterprise Applications Group 
Cal Poly State University, San Luis Obispo 
(805)756-6226

Re: license renewal deja vu

David N. Blank-Edelman — 2013-04-24T03:20:25

Hi Thom-

On Apr 23, 2013, at 11:18 PM, Thom O'Connor <thom-pghWNbHTmq7QT0dZR+AlfA< at >public.gmane.org> wrote:


Great to hear from you, and thanks for your help!

   -- dNb

Re: license renewal deja vu

Thom O'Connor — 2013-04-24T03:18:56

Hi David,

I'm opening a case for you now and will ping Sales.

Sincerely,
-thom


----- Original Message -----
From: "David N. Blank-Edelman" <dnb-1vnkWVZi4QaVc3sceRu5cw< at >public.gmane.org>
To: "Helpful Zimbra Admins" <zimbra-hied-admins-z1KUqvL5UUQ< at >public.gmane.org>
Sent: Tuesday, April 23, 2013 9:02:16 PM
Subject: license renewal deja vu

Hi-

I have this recollection that last year someone posted on this list that they were having trouble getting their license renewed. Guess I get to be that person this year. I've tried mailing our sales rep (who I haven't heard from since last year's renewal, perhaps telling in itself), sending in a query using the general sales contact form, and calling sales (rolled to voicemail, didn't leave a message).

Any tips for a good way to find the person at Zimbra/VMware who can take our money? Thanks!

     -- dNb

license renewal deja vu

David N. Blank-Edelman — 2013-04-24T03:02:16

Hi-

I have this recollection that last year someone posted on this list that they were having trouble getting their license renewed. Guess I get to be that person this year. I've tried mailing our sales rep (who I haven't heard from since last year's renewal, perhaps telling in itself), sending in a query using the general sales contact form, and calling sales (rolled to voicemail, didn't leave a message).

Any tips for a good way to find the person at Zimbra/VMware who can take our money? Thanks!

     -- dNb

New Relic setup

Tim Ross — 2013-04-19T20:53:09

We have been using New Relic on our campus for monitoring some of our other applications. I am trying to set up a couple of our Zimbra servers to be monitored by New Relic, but am having a little trouble figuring out exactly how to add in the java parameter to point jetty to the new relic jar file. This is the instructions from New Relic's site for installation on a Jetty-based server: 


The Jetty startup script ( jetty.sh ) can be configured using the JAVA_OPTIONS environment variable: export JAVA_OPTIONS="${JAVA_OPTIONS} -javaagent:/full/path/to/newrelic.jar" 
The -javaagent switch should reference the full path to the newrelic.jar file. 




I have tried adding this to the mailboxd_java_options parameter with zmlocalconfig -e, but mailboxd won't restart with this parameter added. I found a forum post which indicates that zmmailboxdmgr will not allow some parameters to be added to the mailboxd_java_options, but you can use zmmailboxdmgr.unrestricted instead -- replacing the original zmmailboxdmgr in the l

Re: Zimbra 6 to 8 upgrade path.

Nathan — 2013-02-14T22:14:05

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Thanks!

On 02/14/2013 05:12 PM, Adam Cody wrote:

- -- 
- -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Nathan Lager, RHCSA, RHCE (#110-011-426)
System Administrator
11 Pardee Hall
Lafayette College, Easton, PA 18042
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Re: Zimbra 6 to 8 upgrade path.

Adam Cody — 2013-02-14T22:12:27

food for thought, wrote this up a little while ago:

http://wiki.zimbra.com/wiki/Ajcody-Notes-OS-Upgrade-And-ZCS-Options

Note - my personal wiki page, not official wiki.

Adam

----- Original Message -----

Re: Zimbra 6 to 8 upgrade path.

David Emmerich — 2013-02-14T21:55:42

That's pretty much what we're doing here.  ZCS 7.2.1 upgrade is tomorrow for us....

----- "Nathan" <lagern-K+s1kEdG33PV1CgomF1qdQ< at >public.gmane.org> wrote:

Re: Zimbra 6 to 8 upgrade path.

James M. Cook — 2013-02-14T21:47:15

Hi Nathan,

This seems like the most straight forward approach. I've done similar migrations when upgrading RHEL versions or replacing hardware in the past. The only caveat I can see to your plan is installing Zimbra 6.x on RHEL 6. There doesn't seem to be a version of Zimbra 6.x for RHEL 6 available when looking at zimbra's download page. You may want to upgrade your existing environment to Zimbra 7 first since it supports both RHEL 5 & 6.

All of our main zimbra servers have been virtualized for quite a while without any issues. There is a decent guideline here if you're using VMware:

http://wiki.zimbra.com/wiki/Performance_Recommendations_for_Virtualizing_Zimbra_with_VMware_vSphere

Somewhat related to your question, we are currently running a mixed environment of Ubuntu 10.04 and RHEL 6 servers. We're replacing the the RHEL servers due to licensing costs. Supposedly you can also perform an in place OS upgrade with Ubuntu and then "upgrade" to the same version of Zimbra. After I upgrade production to Zim

Zimbra 6 to 8 upgrade path.

Nathan — 2013-02-14T21:09:44

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Hello Zimbra-hied-admins.

I'm in the process of trying to plan out a zimbra 6.0.10 to zimbra 8
upgrade. I realize that updating directly to 8 from 6 is not
supported, which is only half of my problem.

I have two hurdles to overcome, one being supported OS, the next being
the zimbra version.


I wanted to run an idea i've had regarding a possible upgrade path
past some other zimbra experts.

Here's the state we're currently in:

Zimbra 6.0.10 multi-server install, spanning 9 blades. All of which
are due for renewal.
Running on RHEL5.

Zimbra 8 does not list rhel5 as a supported OS.

Because we're planning on replacing our blades with the same upgrade,
I thought i might try to work an OS upgrade, migration to new
hardware, and a zimbra upgrade all into 1.

My plan follows:

Build new machines to host zimbra. On RHEL6. Virtualize as much as
possible. We'd like to move to a 100% virtualized zimbra environment.
Which is a point i'd like others to weigh in on as wel

RE: How does a university mail server stay on the good side of hotmail?

Richard Loken — 2013-02-08T20:12:20


Thank you, those I have already read.  I am in the process of creating an
SPF record or two in our DNS tables after dismissing them as snakeoil
for all these many years.

Re: How does a university mail server stay on the good side of hotmail?

Richard Loken — 2013-02-08T20:10:12

Thans for that information Rich, even the first reading suggests some things
I had not contemplated.

RE: How does a university mail server stay on the good side of hotmail?

Schmidt, Karl E. — 2013-02-08T20:01:11

For Microsoft hosted email, you should take a look at this:

http://mail.live.com/mail/services.aspx

Specifically Sender ID and Junk Email Reporting Program.

-Karl

Re: How does a university mail server stay on the good side of hotmail?

Rich Graves — 2013-02-08T19:38:15

It's not my best writing, but this is pretty comprehensive: http://www.sans.org/reading_room/whitepapers/email/phishing-detecton-remediation_34082

Some things you should be able to put in place right away:

1) Monitor email logs for any mention of http://postmaster.info.aol.com, http://postmaster.yahoo.com, or mail.live.com/mail/troubleshooting. These serve as early warning that these ISPs are deferring connections from your site. If you fail to heed that warning, they will blacklist you.
2) Monitor Zimbra preferences for suspicious content in signatures or Reply-To, and automatically quarantine affected accounts before they can send any outbound spam. Some hints in the paper below. Georgia Tech has done some more advanced work.
3) Deploy a script for retroactive removal of reported phishing messages from inboxes. This is for the times when you become aware of something, but people haven't had a chance to click on it yet. See scripts in appendix of the paper below.

Some things that would more investigation

How does a university mail server stay on the good side of hotmail?

Richard Loken — 2013-02-08T16:53:49

Good morning all,

I am having relationship issues with Hotmail.

My esteemed employer uses Moodle to manage distance delivery of an ever
increasing number of courses and each additional course means Moodle sends
increasing volumes of mail to remote students.  In addition, we have had
incidents with spammers hijacking our servers and spamming the universe
until we find them and shut them down.

This increasing volume of mail combined with fallout from spam attacks
has led to our being blacklisted by Hotmail and subsequently having our
traffic throttled so that there could be thousands of messages queued up
to Hotmail with delayed delivery.  A conversation with Hotmail led to them
providing a list of email described as spam by their users and the list
included mostly mail from legitimate academic email addresses - they were
reporting academic traffic rather than the spam that started this problem.
I don't entirely disagree with the hotmail users, some of the mail sent out
could be better described as unsolici

Account abuse management

Stephen Opal — 2013-02-05T15:01:29

Hello all,

Our Zimbra infrastructure is deployed across twelve clusters of varying sizes hosting subscribers (we call them Members).  Many of these clusters are dedicated to one Member.  The rest are shared clusters hosting dozens of Members.  Over the last three years, We have worked toward detecting and responding to account theft and service abuse within our ZCS subscription platform.  I'd like to have a conversation regarding our solutions and those you may have employed.

Let me outline some of the tools we use and some I have developed.

- Cisco Ironport

All inbound e-mail traffic goes through our Ironport Cluster and is directed to the proper cluster for delivery.  Some Members also have their MTA set to the Ironport which is reducing our Postfix log visibility for other tools.

- Preference Change Management (custom)

We monitor every mailbox.log for 'Create' and 'Modify' requests.  When a save is performed in an account, the process examines the IP of origin and the identities and signatures for t

Re: Thoughts about Email Marketing Solutions?

Matt Mencel — 2013-01-31T16:16:10

Awesome...thanks for the input. Sounds like iContact is the way to go. 


Matt 




----- Original Message -----

From: "Thom O'Connor" <thom-pghWNbHTmq7QT0dZR+AlfA< at >public.gmane.org> 
To: "Matt Mencel" <MR-Mencel-Nunua0wMlGM< at >public.gmane.org> 
Cc: "zimbra-hied-admins" <zimbra-hied-admins-z1KUqvL5UUQ< at >public.gmane.org> 
Sent: Thursday, January 31, 2013 9:56:55 AM 
Subject: Re: Thoughts about Email Marketing Solutions? 


Most importantly, be sure that all of the email is sent from a different source/NAT IP from your main campus email (and probably a whole separate IP block). 

Also, use a different subdomain or - better yet - special domain for outbound email campaigns. 

A lot would depend too on how spammy the mail scores, as well as the volume and frequency. 

Many companies contract this work, in part for the above reasons. 

Sincerely, 
-thom 

----- Original Message -----

From: "Matt Mencel" <MR-Mencel-Nunua0wMlGM< at >public.gmane.org> 
To: "zimbra-hied-admins" <zimbra-hied-admins-z1KUqvL5UUQ< at >public.gmane.o

Re: Thoughts about Email Marketing Solutions?

Thom O'Connor — 2013-01-31T15:56:55

Most importantly, be sure that all of the email is sent from a different source/NAT IP from your main campus email (and probably a whole separate IP block). 

Also, use a different subdomain or - better yet - special domain for outbound email campaigns. 

A lot would depend too on how spammy the mail scores, as well as the volume and frequency. 

Many companies contract this work, in part for the above reasons. 

Sincerely, 
-thom 

----- Original Message -----

From: "Matt Mencel" <MR-Mencel-Nunua0wMlGM< at >public.gmane.org> 
To: "zimbra-hied-admins" <zimbra-hied-admins-z1KUqvL5UUQ< at >public.gmane.org> 
Sent: Thursday, January 31, 2013 8:07:38 AM 
Subject: Thoughts about Email Marketing Solutions? 


I thought this might be a good place to ask the question. It's not directly related to Zimbra, but if done incorrectly I can see this negatively impacting our Zimbra system. 


Our Alumni department is looking for an email marketing solution so they can create email marketing campaigns to alumni, track statistics like

Re: Thoughts about Email Marketing Solutions?

Patrick Landry — 2013-01-31T15:39:10

Our Communications and Marketing department is using iContact for their newsletter. They seem to be pretty satisfied with it. We use iContact to send to external constituents specifically because I did not want to run an in house service and have to deal with all of the spam issues. We have an internal mailman mailing list which we use to send the newsletter to internal constituents (to keep the iContact subscription count (and therefore cost) down).

Thoughts about Email Marketing Solutions?

Matt Mencel — 2013-01-31T15:07:38

I thought this might be a good place to ask the question. It's not directly related to Zimbra, but if done incorrectly I can see this negatively impacting our Zimbra system. 


Our Alumni department is looking for an email marketing solution so they can create email marketing campaigns to alumni, track statistics like delivery rates and click backs, and whatever else you do with that kind of marketing software. The current in house solution they use, JES2Mail, is not meeting their needs. 


I'm concerned about getting blacklisted....especially if they were to choose some shady offsite hosted solution. But I also want to help them if possible and provide input. I'm definitely not an expert in email marketing and what ramifications it may have on our network or domain, whether it's hosted here or offsite. 


Are any other schools using any kind of packaged or open source email marketing solutions? Any services you recommend? Or should I avoid this at all costs? 


Thanks, 
Matt Mencel 
Western Illinois Univers