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    <title>Gmane</title>
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    <link>http://gmane.org</link>
  </image>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/884">
    <title>Re: trusted-forwarders.org</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/884</link>
    <description>
Yeah :-(


"Learn the difference between forwarder and forwarders"
is not exciting enough for the SPF main page.  I reverted
three edited pages, hiding News/2008-07-17 as "#PRIVATE".

Apologies for this unscheduled exercise,
  
 Frank
</description>
    <dc:creator>Frank Ellermann</dc:creator>
    <dc:date>2008-08-01T23:06:18</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/883">
    <title>Re: trusted-forwarders.org</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/883</link>
    <description>

It actually means that the grace period for "traditional
forwarders" ended after four years.  I have now created
a 'news' entry, clearly stating that backscatter is spam. 

 Frank


</description>
    <dc:creator>Frank Ellermann</dc:creator>
    <dc:date>2008-08-01T22:08:28</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/882">
    <title>Re: trusted-forwarders.org (was: Obivous forged email reply with bad SPF info... Here is a header...)</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/882</link>
    <description>Sounds reasonable as 'news'.  Dunno about spf-announce.  It was never an 
official part of the project, so that seems overkill.

Scott K


</description>
    <dc:creator>Scott Kitterman</dc:creator>
    <dc:date>2008-08-01T17:55:08</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/881">
    <title>trusted-forwarders.org (was: Obivous forged email reply with bad SPF info... Here is a header...)</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/881</link>
    <description>

Oops.  I propose to send that info to SPF ANNOUNCE, and put it on
the main page as "news".

 Frank


</description>
    <dc:creator>Frank Ellermann</dc:creator>
    <dc:date>2008-08-01T17:37:36</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/880">
    <title>Last erratum</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/880</link>
    <description>Please check out &lt;http://www.openspf.org/RFC_4408/Errata&gt;, the edit
history claims "consensus that impossible labels are no TempError":

| Be aware that if the domain owner uses macros (Section 8), it is possible
| that this result is due to the checked identities having an unexpected
| format.
|
| Please note that an unexpected &lt;target-name&gt; can be also handled as no match,
| ideally implementations document how they handle such issues. The outcome
| for an unexpected &lt;domain-spec&gt; before macro expansion might differ from the
| outcome for an unexpected &lt;target-name&gt; after macro expansion.

 Frank

</description>
    <dc:creator>Frank Ellermann</dc:creator>
    <dc:date>2008-04-14T05:41:32</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/879">
    <title>Note Well</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/879</link>
    <description>For info, I've added links to &lt;http://www.ietf.org/NOTEWELL.html&gt;
and &lt;https://datatracker.ietf.org/public/nwg_list.cgi&gt; on the
&lt;http://www.openspf.org/Forums&gt; page next to the "SPF Discuss"
entry, replacing the old "high traffic" indication.

 Frank

</description>
    <dc:creator>Frank Ellermann</dc:creator>
    <dc:date>2008-03-20T14:31:15</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/878">
    <title>Re: Re: support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/878</link>
    <description>

Mind that Koen has indicated (to me) that he's not able to spend
much time (if at all) to make changes.

This probably means it would require wget and some scripting from
your end.


As I promised earlier I will send a message to spf-help and
spf-discuss later this night.


A week is too long IMHO.

And this doesn't address the other problems:
* duplicate tickets (question also asked on spf-help)
* "I demand YOU fix YOUR problem right NOW" type of messages
* i bought a fridg bat it dousnt work i want to return it

I'm sure it wasn't a fridge. I'm not sure about what it was. But it
doesn't really matter, you got the picture.

cheers,
Alex

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</description>
    <dc:creator>Alex van den Bogaerdt</dc:creator>
    <dc:date>2007-12-19T19:31:14</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/877">
    <title>Re: Re: support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/877</link>
    <description>

If it's not too much trouble to keep the free ticket page going,
it could have a disclaimer about being short on volunteers and a link
to your paid ticket page.  This would be reasonably friendly with some
indication of queue length on the free page.

Just an idea.  Without *some* volunteers the free page is useless.

Another idea.  Instead of Alex reminding us about ridiculous queue
lengths, an automatic email when queue gets long, sent once per week.
Frankly, I get busy and forget to check RT.  I would have a few minutes
to weed spam at least.  That doesn't require much thought.

</description>
    <dc:creator>Stuart D. Gathman</dc:creator>
    <dc:date>2007-12-19T18:05:19</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/876">
    <title>Re: Re: support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/876</link>
    <description>

Correct.  Bad wording on my end.

Also note that this does not necessarily mean there needs to be a
link to a replacement.

On Wed, Dec 19, 2007 at 02:26:24AM +0100, Frank Ellermann wrote:


This wouldn't be fair to those who did try and help. Their efforts
are appreciated. But somehow they lost interest in a couple of weeks
maybe months.

If one of them, some of them, all of them, want to take over then
that's fine with me. By all means do continue the current way,
but please do check in every few days.  If not, then keeping RT
active is no option and the link has to go.  Otherwise people will
be disappointed.


OK, the details again.  What I am suggesting is to modify the form
on http://www.openspf.org/Contact and no longer accept tickets
"support request" and maybe also "other".  Instead, explain very
briefly entirely free support has ceased and is replaced by nearly
free support. Maybe point the user to /Forums again, although I will
do so as well.

I suggest a new level 3 header "technical support" fo</description>
    <dc:creator>Alex van den Bogaerdt</dc:creator>
    <dc:date>2007-12-19T09:49:57</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/875">
    <title>Re: support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/875</link>
    <description>

There will still be free support.  Just not a free RT ticket system.
Free support requires volunteers, and if the volunteers aren't 
available, it is kind of like socialized health care (free if you
can get it).  I am a volunteer - but only sporadically have time to
weed the backlog.  And you are correct, it is mostly spam.  A paypal
link would certainly weed out the spam, or at least make it worth
your while :-)

</description>
    <dc:creator>Stuart D. Gathman</dc:creator>
    <dc:date>2007-12-19T05:04:35</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/874">
    <title>Re: support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/874</link>
    <description> 
 
 

Yes, you asked more than once for new volunteers, and nobody did.
Sparing you the reasons why *I* didn't, but I certainly saw your
requests, and we also discussed the issue on IRC some months ago.


Good, then go for it.  Maybe you need an okay from Koen, and the
Council can "officially" support your plan to some degree wrt 
the openspf site - if you want a Paypal link on a new page below
"Alex" it's actually Julian who might know how to arrange this.

If it doesn't work directly with "thingy".  E.g. I've never used
my earbone shell account, and my svn + earbone passwords are on
a harddisk I can't read "at the moment" - I desperately try to 
delay the point in time when I might be forced to say "never" :-|

 ["Alex" subpage with Paypal or similar] 

Nobody can produce a new volunteer out of thin air, e.g. Steve
(a regular on the "SPF help" list) should have also seen your
repeated requests.  So "change is going to happen" even without
a decision, simply because you say that you have enough of the
"old</description>
    <dc:creator>Frank Ellermann</dc:creator>
    <dc:date>2007-12-19T01:26:24</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/873">
    <title>Re: Re: support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/873</link>
    <description>
Correct.


Correct, and yes, mostly.


These are the details I was talking about.  Those should be discussed
once it is decided to make a change at all.

I want to stress that it's perfectly OK with me if the "old way"
continues, but in that case you will have to find another volunteer
who will take tickets.  I was away for some time and nobody else
picked up new tickets, resulting in quite a backlog.

I need less tickets, and of a higher quality. I think I can achieve
that, at least enough, with my proposal.


This is completely in line with what I was thinking about. However,
this is also a detail to be discussed (if necessary) after deciding
change is going to happen at all.

As far as I'm concerned, it is the council making the decision to
alter the significant part of the project (free undisclosed tickets)
and I, Koen (maybe), whoever, will do the rest.


I don't think so. Or I don't see it right now.

Alex

-------------------------------------------
Archives: http://v2.listbox.com/member/archive/1943</description>
    <dc:creator>Alex van den Bogaerdt</dc:creator>
    <dc:date>2007-12-19T00:14:19</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/872">
    <title>Re: Re: support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/872</link>
    <description>
I'm starting to see the wisdom of IETF other.  Can we register ourselves as 
IETF other right now and then point the auth results people at spf-discuss as 
another place they need to visit?

Scott K

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</description>
    <dc:creator>Scott Kitterman</dc:creator>
    <dc:date>2007-12-19T00:05:31</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/871">
    <title>OT: triple post (was: support problem)</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/871</link>
    <description>Frank Ellermann will learn how to use whatever
passes as "IMAP" between OE and Gmail, sorry :-(

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</description>
    <dc:creator>Frank Ellermann</dc:creator>
    <dc:date>2007-12-18T23:30:14</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/870">
    <title>Re: support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/870</link>
    <description>

SPF help is free for anybody (managing to subscribe to it, or
to find a subscribed "posting allowed" account, e.g. on GMane).

What you're talking about is the ticket system, and from what
you wrote I conclude that it's in essence down to one person
(you) answering tickets.


As far as I'm concerned you need about "3 out of 5" votes for
your proposal - ideally after posting the proposal on the SPF
discuss list for review by the community.  

If you say it's a conflict of interests make it "3 out of 4",
with Stuart as a tentative first.  [[JFTR, I did this kind of
arithmetic before moving a "4 out of 5" erratum to confirmed.
And I'm still waiting for the critical 3rd vote on two other
issues, Authentication-Results and the "IETF other lists".]]


IMHO:  At some point the discussion should be continued on the
list for discussions - taking silence as "decide what you like"
is okay for me, I like to do what I like, but not necessarily
with some "hat on" ;-)

IMHO:  The openspf site shouldn't *directly* sell an</description>
    <dc:creator>Frank Ellermann</dc:creator>
    <dc:date>2007-12-18T23:17:32</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/869">
    <title>Re: support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/869</link>
    <description>

SPF help is free for anybody (managing to subscribe to it, or
to find a subscribed "posting allowed" account, e.g. on GMane).

What you're talking about is the ticket system, and from what
you wrote I conclude that it's in essence down to one person
(you) answering tickets.


As far as I'm concerned you need about "3 out of 5" votes for
your proposal - ideally after posting the proposal on the SPF
discuss list for review by the community.  

If you say it's a conflict of interests make it "3 out of 4",
with Stuart as a tentative first.  [[JFTR, I did this kind of
arithmetic before moving a "4 out of 5" erratum to confirmed.
And I'm still waiting for the critical 3rd vote on two other
issues, Authentication-Results and the "IETF other lists".]]


IMHO:  At some point the discussion should be continued on the
list for discussions - taking silence as "decide what you like"
is okay for me, I like to do what I like, but not necessarily
with some "hat on" ;-)

IMHO:  The openspf site shouldn't *directly* sell an</description>
    <dc:creator>Frank Ellermann</dc:creator>
    <dc:date>2007-12-18T23:17:33</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/868">
    <title>Re: support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/868</link>
    <description>

SPF help is free for anybody (managing to subscribe to it, or
to find a subscribed "posting allowed" account, e.g. on GMane).

What you're talking about is the ticket system, and from what
you wrote I conclude that it's in essence down to one person
(you) answering tickets.


As far as I'm concerned you need about "3 out of 5" votes for
your proposal - ideally after posting the proposal on the SPF
discuss list for review by the community.  

If you say it's a conflict of interests make it "3 out of 4",
with Stuart as a tentative first.  [[JFTR, I did this kind of
arithmetic before moving a "4 out of 5" erratum to confirmed.
And I'm still waiting for the critical 3rd vote on two other
issues, Authentication-Results and the "IETF other lists".]]


IMHO:  At some point the discussion should be continued on the
list for discussions - taking silence as "decide what you like"
is okay for me, I like to do what I like, but not necessarily
with some "hat on" ;-)

IMHO:  The openspf site shouldn't *directly* sell an</description>
    <dc:creator>Frank Ellermann</dc:creator>
    <dc:date>2007-12-18T23:17:27</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/867">
    <title>Re: support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/867</link>
    <description>
Of course.

But this is not the main issue.  More important is the decision to
move away (or not!) from free support.  That's why I think a council
meeting is in order, one I will not attent as a council member due
to possible conflict of interest.

Things to discuss (IMHO) are:
* making this change yes or no
* if no: how to ensure a timely response to those seeking help
* if yes: fine details: how much influence should the council have,
  are you willing to give this all out to just one volunteer

regards
Alex

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</description>
    <dc:creator>Alex van den Bogaerdt</dc:creator>
    <dc:date>2007-12-18T12:18:20</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/866">
    <title>Re: support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/866</link>
    <description>

Sounds good to me.  Better have paypal or something.  No one can be bothered
to pay a small invoice.

</description>
    <dc:creator>Stuart D. Gathman</dc:creator>
    <dc:date>2007-12-18T04:27:40</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/865">
    <title>support problem</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/865</link>
    <description>Hi,

Not much has happened in the past months but now a change will happen
one way or the other.

As you are probably well aware, the volunteer team is often not much
more than just me myself and I. And I am going to quit as well.

I think the council should decide how to continue with support, but
of course I will not participate as a council member in that discussion.

There are too much posts to the RT system which fall in one or more
of the following categories:

* a duplicate of a post to spf-help
* a disgruntled person wishing to vent his/her anger
* a lazy person which just copies the message and demands an explanation
* spam

Sorry, but I cannot cope with this anymore.

I see three possible scenarios:

1: forget about RT (or alike) and let people post to spf-help
2: continue with RT (or alike) but with different people. If this is the
   way to go, ensure that a backlog of +2weeks does not occur anymore
3: let me continue but for a small fee to set my mind at ease.

Let me explain #3: I think this wi</description>
    <dc:creator>Alex van den Bogaerdt</dc:creator>
    <dc:date>2007-12-15T14:26:32</dc:date>
  </item>
  <item rdf:about="http://permalink.gmane.org/gmane.mail.spam.spf.council/864">
    <title>Old business</title>
    <link>http://permalink.gmane.org/gmane.mail.spam.spf.council/864</link>
    <description>Hi,

I've recently forwarded the old question about the IETF list of
"other lists" to the IPR WG again.

See &lt;http://permalink.gmane.org/gmane.ietf.ipr/4911&gt;
and &lt;http://permalink.gmane.org/gmane.ietf.ipr/5026&gt;
for the results.  Does that help with your concerns ?

IIRC Julian was already satisfied before, if somebody else
agrees and nobody disagrees I'd take it as "go".

 Frank

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    <dc:creator>Frank Ellermann</dc:creator>
    <dc:date>2007-11-15T11:28:47</dc:date>
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